Booking
The form on the site is a booking request. The booking becomes final when we confirm it by phone.
The amount, deposit and payment method are given at confirmation; no payment is taken through the site.
Driver and documents
The car may only be driven by people named in the contract who hold a valid driving licence.
A driving licence and an ID card or passport are presented at pick-up.
Pick-up and return
Pick-up and return take place at Instant Rent a Car, Prishtina.
The car is returned on the agreed day and time. If you expect a delay, let us know in advance.
Car and model
The cars in the gallery represent their class. If the chosen model is not available, a similar car of the same class is offered.
Use
The car is driven in line with traffic rules; traffic fines and tolls during the rental are the renter's responsibility.
Travel outside Kosovo must be announced in advance and approved.
The car is returned with the same fuel level as at pick-up.
Damage and accidents
In case of an accident or breakdown we must be informed immediately. Insurance cover and liability limits are stated in the contract.
Changes and cancellation
Change and cancellation requests are sent from the Contact page with your request code. The terms are stated in the booking confirmation.
This text is for general information; the binding terms are those in your rental contract.